Meet the Team
Adam began working with Richmond Holidays in 2007 as a Youth Worker in the French Alps. There, he caught the vision of Richmond! During the years that followed, he took on various resort management roles before becoming Richmond’s Operations Manager and going on to establish a number of new resorts in both ski and summer seasons.
In 2014 Adam was appointed as the Managing Director for Richmond Holidays where he has combined his experiences of delivering outstanding Christian holidays with his natural aptitude for strategic planning to take the company to where it is now.
"During my first season with Richmond, I caught the Richmond bug and loved seeing the impact that our holidays were having in peoples lives. Being able to host guests who were able to truly relax, share in fun and enjoyment and make new friends was as much a blessing to me as it was them. Since that first season, I have worked in the kitchen, waterfront and management positions based both in resorts and in the UK office.
In all these roles, my passion lies with the people I meet - the holidaymakers, the resort staff, local suppliers and people who live in and around our holiday destinations. It has been a real adventure and looking back, I can see The Lord’s guiding hand in it all. It is a blessing and a privilege to be involved in His work and am delighted with all that we have achieved over the years and for the incredible support of all who have shared in the Richmond journey with me.
I am privileged to lead and drive the vision of Richmond Holidays and hope to see you in one of our resorts soon!
Customer Services Manager
Having grown up in rural Bedfordshire, Bethany graduated with her Masters in Psycholinguistics from The University of York in 2015, then moved to Bournemouth to join the Richmond team that October. Bethany quickly became an integral part of the team utilising her exceptional communication skills to ensure that all our guests experience the highest level of service and professionalism in all stages of their bookings. In 2017, Bethany married her husband, Reyon - they then headed to Samos for their honeymoon with Richmond where they enjoyed learning to sail!
“Having lived in Spain and France, my love for travel has grown and grown. Working for Richmond has therefore been a natural progression and is a joy to be a part of. Experiencing different cultures has been crucial to forming who I am and I’m excited to enable others to have those experiences. It’s important to me that at every stage of booking a holiday, guests feel valued and listened to, and I love to get to know each one of you over the phone and by email!”
Jerry grew up in Somerset and has spent most of his working life in Gloucestershire. He is married and has grown-up children. Jerry first worked for Richmond as Summer Resort Manager in the Alps. He loves outdoor activities and is a qualified dinghy, windsurf, and rowing instructor. He is also a keen mountain biker, paddleboarder and surfer. Jerry has also worked in other Richmond roles, including Waterfront Manager and Resort manager in Samos. He enjoys serving others and introducing new activities to guests.
“I love helping others to be the best that they can be. Joining the Richmond Office and becoming part of the team working across all the seasons is a great opportunity to draw on the times spent working in resorts. It is exciting to support our excellent resort teams to deliver the best Richmond Holiday experience, and to meet so many wonderful people.”
Holiday Consultant and HR Administrator
Originally from Hastings in East Sussex, Bekky moved to Bournemouth to study Forensic Science at Bournemouth University. During her studies, she was vice president of the Bournemouth Universities’ Christian Union, where she met her now husband, Oli, who was the president of the CU! Her faith has always been a really important part of her life and she got stuck into serving at Citygate Church straight away, and has been an active member ever since. Through working in various jobs throughout and after her degree, she realised that administration and organisation was a strength of hers and she knew she wanted to work with people and in a team of friendly people who genuinely care about their jobs. Richmond provided the perfect job and working environment, with fantastic values and a passion for Jesus, so she applied! Bekky was thrilled to join in August 2017, helping with guest enquiries, bookings and using her organisation skills to help with the HR and recruitment process.
“I’m so excited to have joined the Richmond team! I love the way the staff are always striving for excellence, in providing the best customer journey from the first quote to the holiday itself. I love the vision of Richmond and the heart behind providing the opportunity for people to refresh and rest in God, which is so important and often underrated! I love starting the working day reading the Bible and praying, setting God at the centre of our work.”
Originally from London, Debs has been living in Poole for the last sixteen years with her lovely husband and three fantastic kids. Debs joined the Richmond team in the Autumn of 2016 as our Financial Controller and has over twenty years’ experience within the financial sector working for companies including Barclays and SME. She loves spending time with her family and friends; Debs especially enjoys exploring Poole Harbour on a kayak or sailing boat with her family! This summer, she is part of the leadership team for a Duke of Edinburgh expedition to Kenya, where they will be climbing Mt Kenya and helping to build houses in the rural communities.
“I love being part of the Richmond family. The importance placed on community and the Christian ethos at Richmond sets this company apart from others. I enjoy nurturing and building the relationships within my role, whether with our suppliers, within the office team or with the staff in resort. I am delighted to be one of the many cogs that provide such outstanding holidays for so many people each year!”
Jethro recently graduated from Bournemouth University in Industrial Design. After graduating, he made the decision to stay in the South West and join a missional community with a handful of other Christians looking to love the local community to life.
From there he joined Coastline Vineyard Church as their Media and Communications Manager - combining his love of God with the opportunity to be sharing good news and stories from within the community with the wider Coastline Church. In the summer of 2016 he joined the Richmond Team, letting him to use his passion in digital media to share the amazing stories happening on across Richmond’s resorts.
“Creating and building relationships is so important, especially in an age where technology tries to replace much human interaction. I love that I get to be a part of the Richmond team - enabling people to connect with God and build lasting relationships with those around them.”
French Alps Chalet Manager
John will be managing Chalet Des Neiges, Reberty, for the Summer Season 2019 and is looking forward to welcoming you. Travel and hospitality are his passion and he loves the mountains in all seasons. The Alps are one of his favourite places in the world!
An outdoors man, he is a walking and cycling enthusiast, with a great love of food. John is married to Liz and has two grown-up children. He lives in the New Forest, Hampshire.
“I love the location of Chalet Des Neiges and can’t wait to spend time there in the summer, having worked here during the Winter season”. During his time in the Alps, he has been blessed by meeting and serving guests from all sorts of churches and backgrounds. He particularly enjoyed the intergenerational aspect of the guest base. For John, it has been a wonderful experience to see young and old meeting with God and enjoying ministry and the mountains. He says that spending time with the guests and with his professional colleagues has been a great experience that can now carry on into this summer.
Clare trained as a nurse at St Thomas’ Hospital in London. She married Ben at 21 and was a stay at home Mum with four children, who are all now grown up. Indeed three are now married and Clare is delighted to have become a Granny to two granddaughters with a third on the way due in August 2016. Clare loves cooking, entertaining, musicals and meeting up with family and friends.
Clare’s first involvement with Richmond was when the company set up operations over one weekend in the family’s Games Room at their home in November 2007 and it was then based there for three years! Clare assisted Ben in all sorts of ways in running the company whilst simultaneously being a part time legal secretary, until the time came to join Richmond full time, soon to become Director of Customer Services.
I was delighted to have been involved in setting up Richmond as it combined my love of people, my Christian faith, my interest in travel and the passion I have for excellent customer service. Whilst my role was very busy, I loved the interaction with staff and guests alike, and it seemed like almost all our guests became friends even if we only ‘met’ on the telephone or by email!
Visits to resort were a highlight of my years at Richmond, although I could never quite get used to early flights! It was such a pleasure to meet guests face to face and put a face to a name. I also greatly loved having one to ones with staff and praying with them about their lives in resort and their futures.
Whilst Ben and I have moved on from Richmond, we are absolutely thrilled that Richmond has continued under the leadership of Adam and Richard. We pray that God will continue to bless the holidays, the staff and the guests.
Following many years working in the print and paper industry, Ben had the opportunity in 2007 to get involved in Christian holidays. This was his dream job - combining the business skills he had acquired, with a Christian ministry, which saw thousands of people greatly blessed through a combination of great ministry and superb holidays. He set up Richmond Holidays in 2007 with Jeremy Smith and with the huge support of his wife Clare, initially being based in their converted garage – which was lovingly known as the Games Room! In 2010 Ben and Clare got their house back when the Richmond office – Sunrise House – moved to offices in Kingston town centre.
“Providing holidays with Christian ministry at the heart was a real privilege for us as we loved not only encouraging staff to provide quality holidays at least as good as the secular world, but also seeing at first hand as well as hearing of the countless blessings which guests received. These would range from meeting others in similar life situations, God-encounters and simply enjoying new parts of God’s Creation to hearing the Word of God expounded for the first time, developing some new life skill and even finding a life partner. The feedback was extraordinary and we encountered so many wonderful people which the Lord brought into our path.
It was also a special joy to employ so many enthusiastic and professional staff including the wonderful Internship programme which saw up to ten young people a year gain many outdoor sporting qualifications as well as learn life skills. Following their progress in life and attending weddings of staff members has been a great joy.
During that time we lived in Kingston upon Thames and belonged to Emmanuel Church, Wimbledon before joining the plant at Dundonald. I was on the Board of CWR for 12 years and also became a Governor of Great Walstead, a Christian School in West Sussex.
In 2014 Richmond was taken on by Adam and Richard and we were overjoyed that the ministry and the holidays continued under their faithful and professional leadership. At the same time Clare and I moved to Oxfordshire and joined St Andrew’s Church in North Oxford. I am back in the printing industry running a firm in Wotton under Edge and we take great interest in and pleasure from hearing the stories which keep coming from Richmond, its staff and guests.